What does Each Order Status Mean – Batch Hub Help Manual

Step 1 – How to Login

Tunnel Engineer Topics Batcher Topics QA Topics TWC Topics To log in to the system, please visit www.batchhub.com and you will be directed to the Login Screen. Enter your email address in the “Email” text field. Enter your password. Click the “Sign...

Step 2 – How to Create an Order?

To create an order, you must be the Tunnel Engineer, TWC, or Tunnel Manager. Follow these steps: 1. Log in using your email address and password. Refer to the “How to Login” section for details. 2. Once logged in, you’ll be on your Dashboard. 3....

Step 3 – How to Complete an Order?

Approved loads are sent to the Tunnel Engineer for order completion. Login as the Tunnel Engineer and check the Notifications in the Dashboard to see if the QA has approved the loads. Then, access the Order listing from the Left Side panel, click on List Order, and go...

How can I Change my Profile Details?

Tunnel Engineer Topics Batcher Topics QA Topics TWC Topics 1. Log in using your email address and password. Refer to the “How to Login” section for details. 2. Once logged in, you’ll be on your Dashboard. On the Top Right corner of the page, you will...

Where Can I see Notifications

How can I see the List of Orders?

To see the list of orders, you must be the Tunnel Engineer, TWC, or Tunnel Manager. Follow these steps: 1. Log in using your email address and password. Refer to the “How to Login” section for details. 2. Once logged in, you’ll be on your Dashboard....

How can I retrieve my password?

Tunnel Engineer Topics Batcher Topics QA Topics TWC Topics To retrieve your password, use the “Forgot Password” option on the Login Page. Visit www.batchhub.com. Below the password field, click on the “Forgot password” link. You will be...

Pending
This is the Initial Status when an Order is created. This will remain until the batcher approves.

Approved
The approval status means that the batcher has approved the order and will be processed any time.

Processing
The Processing status means that the Order is in process.

On Hold
A batcher will be able to keep an order on hold due to many reasons.

Dispatched
Once an Order is finished processing, the batcher will dispatch it as different Loads.

QA Approved
Once the Loads in an Order is dispatched. The QA personnel has to approve it. Once he/she approves it the status will be QA approved.

QA Rejected
Once the Loads in an Order is dispatched. The QA personnel can reject it. At that time the Status will be QA Rejected.

Completed
A Tunnel Engineer will be able to complete and Order if the Order is QA approved.